Avant Group Limited

Privacy Policy

Avant Group Limited respects your privacy. This policy explains how we collect, use and store personal information when you visit this website or subscribe to our newsletter.

This policy explains how Avant Group Limited and its associated entities (we, us or our) collects, uses, stores and discloses personal information through the Avant Group Limited holding page and any related Avant developments websites (Website).

We are committed to handling personal information in accordance with the Privacy Act 2020 (Act). This policy does not limit your rights under the Act.

Information we collect

We may collect personal information that you provide through the Website, when communicating with us or when visiting our offices, development sites, display homes, properties, or other premises (sites). This may include:

your first name(s), last name and email address;
your interests in our developments, properties and projects;
information captured through CCTV and security camera systems at any of our sites including
images, video recordings, dates, times and location of recordings;
information relating to your visits at our sites;
the content of any enquiry or communication; and
any other information you voluntarily provide.

We may also collect information about your use of the Website, including your IP address, device and browser information, referring and exit pages, operating system, date and time stamps, interactions with forms, and Website navigation and usage patterns.

How we collect information

We may collect information:

directly from you when you complete a form, subscribe for updates, submit an enquiry or otherwise contact us;
directly and indirectly from CCTV and security camera systems operating at our sites, including images, video recordings, and related information that may identify individuals for security, safety, asset protection, and operational purposes.
automatically through your use of the Website, including through cookies and analytics technologies;
from third parties where you have authorised this or where the information is publicly available; and
through service providers acting on our behalf.

Information you should not provide through the Website or general enquiries

Unless we specifically request it and provide an approved method for doing so, please do not provide through the Website or in a general enquiry any credit card details, bank account information, passwords, security credentials or other information that could be used to access your financial accounts or online services.

If we require any of that information for a particular service or transaction, we will give you separate instructions explaining how to provide it securely.

If you provide any of that information without following our instructions, we may be unable to ensure that it is transmitted or received securely.

How we use your information

We will use your information:

to verify your identity.
to contact you.
to respond to communications from you.
to facilitate enquiries, appointments, bookings and communications with you.
to understand your interests, preferences and potential interest in our developments, products and
services.
to provide services and products to you.
to improve the services and products that we provide to you.
to market our services and products to you, including contacting you electronically (e.g. by phone,
email, or social media).
to conduct internal research and for statistical analysis on an anonymised basis.
to protect and/or enforce our legal rights and interests.
for security purposes;
to comply with any legal or contractual obligations.
for any other purpose authorised by you or the Act.

How we share your information

We may share your information with:

our associated entities involved in the Avant Group Limited development.
any business that supports or enables the delivery of our services and products, including through appointment scheduling, cloud hosting, and business support services, including service providers
and third parties.
service providers who assist us in operating and maintaining security systems.
third parties where information has been aggregated or de-identified for statistical, analytical, or
reporting purposes.
government agencies, regulators, courts, or other bodies where disclosure is required or permitted
by law.
a person or entity who can require us to supply your personal information (e.g. a regulatory
authority).
Any law enforcement agencies, persons or other authorised organisations exercising statutory
powers.
any other person or organisation authorised by you.
We may transfer your information in the case of a sale, merger, consolidation, liquidation, reorganisation or acquisition.

Overseas Disclosure and Storage

Some of our service providers and third-party suppliers are located outside of New Zealand or may store and process information using systems hosted overseas. As a result, your personal information may be transferred to, stored in, administered in or processed in a country outside New Zealand. We take reasonable steps to ensure that any overseas recipient handles your personal information in a manner consistent with the Act.

Advertising and third-party links

Our website may contain links to a variety of advertising and third-party website sources. Some of these links may request or record information from users or use cookies or other methods to collect information from you. We have no control over the content or privacy policy practices of those sites, and encourage our users to review the privacy policies of those sites before engaging in any activity with them.

Business transitions

In the event of a change in ownership of all or a portion of Avant Group Limited or its associated entities, our Website and your user information may be transferred to the new owner so that the Website can continue operations. In this event, your information would remain subject to this privacy policy.

How you can access your Personal Information

You have the right to access, update, or delete your personal information. If you wish to exercise any of these rights, please contact us using the contact information on our Website.

You may opt-out of receiving marketing communications from us by following the unsubscribe instructions provided in those communications.

We may ask you to verify your identity before responding to a request.

Security and retention

We will take reasonable steps to protect personal information we hold from loss, unauthorised access, use, modification or disclosure.

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including to administer enquiries, customer relationships, development projects, future developments, marketing activities, legal and regulatory obligations, dispute resolution and business record-keeping requirements. When personal information is no longer required, we will take reasonable steps to securely delete, destroy or anonymise it.

While we strive to protect your personal information, we cannot guarantee the security of information transmitted over the internet or stored on our servers. Therefore, you acknowledge and accept this inherent risk.

Contact and complaints

If you have any questions about this policy, or if you would like to request access to or correction of your personal information, please contact us at admin@avantgroup.co.nz.

If you have a privacy complaint, please contact us first so that we can try to resolve it. You may also contact the Office of the Privacy Commissioner.

Changes to this policy

We may update this policy from time to time. The current version will be published on avantgroup.co.nz and will apply from the date it is published.